Dhbvn Ppt 1b4z2r

 Mobile

New Initiatives

App for Delta change & surveying  DHBVN consumer app  Implementation of pre-post audit check to eliminate dissemination of exorbitant bills  Setting up Commercial Back Office  Process simplification of New connection  Smart Metering

GIS Mobile App 

DHBVN has introduced mobile app for capturing any delta changes at field level.

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This app can also be used for surveying new assets being installed at field level

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Any changes made in field is recorded and notification is sent to the end to modify the network configuration in GIS db

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DHBVN APP This app has been developed to provide one touch facility to consumer to:1.View & Pay bills 2.Update phone and E mail 3.Lodge service related complaints

Implementation of pre-post audit process to check dissemination of exorbitant bills We have introduced two checks in the system which filters all bills being generated a 1.

Pre Audit

2.

Post Audit

Bills trapped as exceptions( CM_03_09 & CM_04_02) doesn’t get printed or displayed at e payment portal unless they are duly rectified .These trapped exceptions can only be removed through 1.

Bill Revision

2.

Released Bill process

Commercial Back Office(CBO) Centralized Back office aims at disintegrating revenue realization & revenue generation process to felicitate field offices to reduce unduly burden of billing and its rectification process resulting less effort being exerted in improving the revenue realization.

Activities undertaken

Commercial Back Office team Billing

Bill Revision

MCO

PDCO

REVISED NEW CONNECTION PROCESS UNDER EODB

Consumer applies for New connection on DHBVN portal

Field offices validates all necessary documents and eliminates exceptions ,if any.

Connection released (SMS sent to consumer)

S/D updates billing and asset details

Billing commences

Smart Metering For DHBVN  EESL is undertaking Smart Metering Rollout in select towns of Haryana in two separate parts 1) Supply of smart meters with GPRS compatible NIC cards. Compliance with IS 16444 2) Installation, testing , commissioning and integration of the AMI system. IT Applications includes - HES, MDMS, Web Portal and Mobile App hosted on secured Cloud Field Activities includes – Consumer Survey, Meter Installation and Maintenance  As per the scope of project, EESL will rollout 10 lac smart meters into below towns of Haryana –  DHBVN: Gurugram, Hisar, Faridabad  UHBVN: Karnal, Panipat, Panchkula  Overall Project duration is 8 years and is broadly divided into two phases as below –

Built Up / Go-Live Phase

O&M Phase

First 3 years

Next 5 Years

Design, Development, integration of AMI solution for 5 million smart meters and GoLive

Operation and Maintenance of AMI solution implemented for 5 million smart meters

Cloud Application

Mobile Application

Mobile Application